Next best actionDue 2:00 PM
Reply to Harper Residence
Send the revision path and request the HOA rules — keeps Friday’s consult on track.
The AI front office for home-service pros
Win back the high-ticket jobs slipping through your inbox.
Cairn captures every lead from your connected channels, organizes the details, and has the follow-up drafted before a hot job goes cold — so you close more of the work you already earned.
Your customers just text — nothing new to learn Nothing sends without your OK Live in a day
Built for high-ticket home-service teams — drafting shops, remodelers & design-build crews
Cedar & Oak BuildersSummit Remodel Co.Meridian DraftingHearthstone Design-BuildNorthsend Contractors
78%
of homeowners hire the first pro to respond
21×
more likely to qualify a lead answered within 5 minutes
47 hrs
the average time a business takes to reply to a lead
Speed-to-lead data: Lead Connect (2020) · MIT / InsideSales · Drift Lead Response Report.
The leak
Your best jobs don’t die on the table. They die in the gaps.
A homeowner reaches out about a $30k addition. Between the job site, the quote, and three other inquiries, the thread goes quiet — and the job quietly goes to whoever answered first.
The slow first reply
Homeowners call three pros. The first to reply usually wins. Miss that window and the job is gone before you saw the message.
5-min window, then it’s goneLost in the inbox
Texts, web forms, voicemails, emails — the details for one job scattered across five places, and nobody holds the full picture.
One job, five inboxesThe follow-up that never happened
The estimate you sent two weeks ago is still warm. But it’s buried, and “I’ll circle back” never made it onto anyone’s list.
27% of leads never get a replySources: Lead Connect; Drift (47-hr avg, 27% never answered); homeowners contact 3–5 pros per job.
Money left on the table
$132kper year, on average*
That’s what a typical high-ticket contractor loses to jobs that quietly went cold.
Not bad leads — good ones that never got the second touch. Cairn is built to win that revenue back, one timely follow-up at a time.
See your number — book a demo*Illustrative: high-ticket deal size set against the share of leads lost to slow or missed replies (78% buy from the first responder, per Lead Connect). We’ll model your real numbers on the demo.
95%
of contractors can’t reply within 5 minutes
47 hrs
the average time it takes to reply at all
78%
of jobs go to whoever responds first
How it works
Three steps. Zero dropped balls.
Cairn runs your front office in the background and surfaces the one move that needs you — clear, prioritized, and ready to act on.
Capture
Every text is captured and organized in one place — no copy-paste, nothing dropped. Email, voicemail, and web-form capture are on the way.
From inbox to opportunity →Organize
Cairn pulls every detail together — contact, scope, photos, and what’s still missing — so you’re never hunting for it again.
Everything in one place →Act
The right follow-up is drafted and waiting for your review. Nothing ever sends without you.
Review, approve, done →You’re always in control.Cairn prepares replies for your review — nothing reaches a customer until you approve it.
The tailwind
The work has never been bigger — or more contested.
Home-service demand is surging and homeowners have more pros to choose from than ever. The teams that respond first are the ones who capture it.
$518B
projected U.S. home-improvement & repair spending in 2026
Harvard JCHS · LIRA
44 yrs
the average age of a U.S. home — and climbing
U.S. Census
+12%
year-over-year growth in new contracting businesses
Jobber HSER · Q1 2026
Book a demo
See what your front office has been leaving on the table.
A 20-minute walkthrough on your real numbers — we’ll show you exactly where jobs are slipping and what Cairn wins back.
- Your real pipeline, modeled live
- Live in a day — your customers keep texting like always
- No slides, no pressure — just where revenue is leaking
Pick a time that suits you
Grab a 20-minute slot and we’ll walk your real pipeline — no slides, no obligation.
Book my demoOpens our scheduling page in a new tab. No credit card, no obligation.